tools.ozone.queue.defs

#queueView

Property	Type	Known Values	Required	Description
id	integer	-	✅	Queue ID
name	string	-	✅	Display name of the queue
subjectTypes	array of string	-	❌	Subject types this queue accepts.
collection	string (nsid)	-	❌	Collection name for record subjects. Omit to accept every collection.
reportTypes	array of string	-	❌	Report reason types this queue accepts (fully qualified NSIDs)
reporterTags	array of string	-	❌	Match any listed tag on the account submitting the report.
accountTags	array of string	-	❌	Match tags on the account that is being reported against. For record subjects, use the author account. Match any listed tag.
description	string	-	❌	Optional description of the queue
recommendedPolicies	array of string	-	❌	Policy keys recommended when actioning reports in this queue
recommendedLabels	array of string	-	❌	Labels recommended for this queue and used as a fallback when routing label appeals
createdBy	string (did)	-	✅	DID of moderator who created this queue
createdAt	string (datetime)	-	✅	-
updatedAt	string (datetime)	-	✅	-
enabled	boolean	-	✅	Whether this queue is currently active
deletedAt	string (datetime)	-	❌	When the queue was deleted, if applicable
stats	#queueStats	-	✅	-
strictAccess	boolean	-	❌	Admins can always list this queue and browse its reports. Other roles require an active queue assignment. Individual report and moderation event access is unchanged.

#queueStats

Property	Type	Known Values	Required	Description
pendingCount	integer	-	❌	Number of unmuted reports currently not closed.
closureTargetOverdueCount	integer	-	❌	Unmuted pending reports past their closure target.
closureTargetMetCount	integer	-	❌	Reports whose closure meets their closure target.
closureTargetMissedCount	integer	-	❌	Reports whose closure exceeds their closure target.
closureTargetMetRate	integer	-	❌	Percent of reports meeting their closure target.
closedCount	integer	-	❌	Number of reports whose current closure falls within this UTC calendar day.
actionedCount	integer	-	❌	Number of closures whose last report action is label, tag, or takedown.
acknowledgedCount	integer	-	❌	Number of closures whose last report action is not label, tag, or takedown.
escalatedCount	integer	-	❌	Number of report escalation events during this UTC calendar day.
inboundCount	integer	-	❌	Reports received in this queue during this UTC calendar day.
labelActionCount	integer	-	❌	Closures whose last report action is a label event.
tagActionCount	integer	-	❌	Closures whose last report action is a tag event.
takedownActionCount	integer	-	❌	Closures whose last report action is a takedown event.
ahtDurationSec	integer	-	❌	Sum of report assignment-to-close seconds.
ahtSampleCount	integer	-	❌	Number of assigned closed-report samples in ahtDurationSec.
resolutionDurationSec	integer	-	❌	Sum of report creation-to-close seconds.
resolutionSampleCount	integer	-	❌	Number of closed-report samples in resolutionDurationSec.
actionRate	integer	-	❌	Percentage of closures actioned (actionedCount / closedCount * 100), rounded to nearest integer.
avgHandlingTimeSec	integer	-	❌	Average handling time in seconds from report assignment to close.
avgResolutionTimeSec	integer	-	❌	Average resolution time in seconds from report creation to close.
lastUpdated	string (datetime)	-	❌	When these statistics were last computed.

#assignmentView

Property	Type	Known Values	Required	Description
id	integer	-	✅	-
did	string (did)	-	✅	-
moderator	tools.ozone.team.defs#member	-	❌	-
queue	#queueView	-	✅	-
startAt	string (datetime)	-	✅	-
endAt	string (datetime)	-	❌	-